You can delete your VendVice account and its associated personal data at any time. Here is how, and what happens to your information.
Last updated: 27 July 2026
This is the fastest route and needs no waiting on us.
Your account is deactivated immediately and you are signed out on every device.
If you cannot sign in, email support@vendvice.com from the address on your account, with the subject Account deletion request. We will confirm your identity and action it. You do not need an active subscription to make this request.
The personal information tied to you as an individual:
VendVice is a business tool. Records you created belong to your organisation's operational history rather than to you personally, so they are retained after your account is removed, with your name detached from them:
This is what stops one person leaving from erasing a company's trading history. If you want your organisation's entire account and all of its data removed, contact us and we will handle it as a separate request.
Your access ends immediately. Personal data is then removed within 30 days. The delay is deliberate: it gives you a window to reverse an accidental deletion, and gives your organisation time to transfer anything that was only in your name.
If you change your mind inside those 30 days, email support@vendvice.com and we can restore the account.
The app will stop you from deleting yourself if you are the last active member of your organisation, because doing so would leave that organisation's data with nobody able to reach it. Contact support@vendvice.com and we will either transfer ownership or close the whole account, whichever you need.
Email support@vendvice.com. For the fuller picture of what we collect and why, see our Privacy Policy.